FAQ - Wine & Bubbles Now

Find answers to common questions about our services, delivery, payments, and more. Can't find what you're looking for? Contact our support team.

1 What are your delivery hours?

We deliver daily from 9:00 AM to 11:00 PM throughout South Africa.

2 Do you offer same-day delivery?

Yes, we offer same-day delivery for orders placed before 8:00 PM.

3 What payment methods do you accept?

We accept credit cards, debit cards, and mobile payment methods.

4 Can I schedule delivery for a specific time?

Yes, you can schedule delivery during checkout for your preferred time slot.

5 What is your return policy?

Due to the nature of our products, we can only accept returns for defective or damaged items.

6 How do I track my order?

You will receive tracking information via email and SMS once your order is dispatched.

7 Do you deliver to all areas in South Africa?

Yes, we deliver throughout South Africa. Delivery times may vary by location.

8 What is the minimum order amount?

There is no minimum order amount for delivery.

9 Can I cancel my order?

Orders can be cancelled within 1 hour of placement. Contact us immediately for cancellations.

10 Do you offer wine recommendations?

Yes! Our wine experts are happy to provide recommendations based on your preferences.

Still Have Questions?

Our customer support team is ready to help you with any additional questions you may have about our products, services, or delivery options.